Contact
Get in touch
Kodu is built by a small team in Slovakia. A person answers the email, not a bot — and if something in the app is broken, we want to hear about it.
Contact addresses
Support — the app and your account
Something is broken, an inspection reminder never arrived, the logbook recorded the wrong distance, you cannot sign in? This is the right address. Write in English or Slovak.
We are a small team, so a reply can take a day or two. If you write from this page, your browser and the web build are added to the message automatically — please leave them in.
Garages and company fleets
Want to manage your customers' vehicles or your own fleet through Kodu? Write to the partner address.
partners@kodu.oneFor garagesData protection and GDPR
Account erasure, access to your data, or a copy of it. We answer GDPR requests within one month, as the regulation requires.
privacy@kodu.onePrivacy policyTo make it faster
What helps if you can send it straight away
None of this is required. But the more of it that is in the first message, the sooner we can look for the cause instead of asking follow-up questions.
- 01What you were doing, and what you expected to happen instead.
- 02The plate of the car involved — if it concerns one specific vehicle.
- 03Roughly when it happened (date and time).
- 04Your phone and OS version — for example iPhone 14, iOS 18.
- 05A screenshot, if there is something to show.
Support from inside the app
In the mobile app the contact sits in Settings and the feedback form in your profile — both attach your app version and phone model for you. From version 1.0.22 the form sends a diagnostic log only if you tick the box.